FAQ

Is Shipping free?

Yes! All Domestic Standard Shipping through USPS is FREE!

If there is a special request or rush order additional cost may be added.

Do you ship internationally?

We do! Our international shipping is based on the provided shipping address. Please note, all international orders are subject to additional shipping charges based on the end country's taxes, tariffs and duties. These fees are not associated with DeVirgilis Collection and are to be paid by the customer upon delivery.

How Do I Place An Order?

Contact: madart1987@msn.com with your selection.

We will get back to you within 24 hours.

Processing time? How long will it take?

Please allow 7-10 days to ship. Some pieces may need additional time depending on product availability. Please read my site policies before commiting to purchase.

How do I care for my jewelry?

Avoid contact with water, lotion & perfume.

Do you gift wrap? Can you put the item in a box?

Our jewelry comes gift wrapped in boxes or drawstring pouches depending on the size of the piece. If you have special gift instructions, you can let us know by sending an email to madart1987@msn.com

Can I return a purchase?

All full price merchandise in new condition is eligible for a full refund within 14 days of the purchase less the cost of shipping. Sale items are final sale.

Where can I find your jewelry?

Our website is open 24 hours a day, 7 days a week. Email us at madart1987@msn.com to find which boutiques and galleries we are presently being carried in.

Buyers for wholesale accounts please email us.

Don't hesitate to contact me if you have any questions about your order, product information or shipping options.

Thank you for your purchase!

- Mary Alice